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Customizable solution starter

WhatsApp Bot Automation

This product turns WhatsApp into a more dependable customer support and sales channel. The bot can guide customers through common questions, bookings, order requests, and updates while keeping your team involved when human attention is needed.

Demo customer-order assistant with a populated conversation, captured details, and team handoff
Indian bakery staff coordinating a customer order between phone and computer
Real business context

What we tailor

Conversation paths and languages

Booking or order collection

Team handoff rules

CRM and notification integrations

Best for

Businesses that receive frequent WhatsApp inquiries

Service teams that need automated booking or order capture

Stores that send order updates through WhatsApp

Companies that want faster replies outside working hours

Core features

  • Automated replies for common customer questions
  • Booking, inquiry, or order collection flows
  • Customer updates and notification messages
  • Human handoff for conversations that need staff support
  • Structured lead and request capture

How it works

  1. Step 1

    Define the most common customer questions and actions.

  2. Step 2

    Create guided WhatsApp flows for replies, bookings, or orders.

  3. Step 3

    Connect notifications or records to your business process.

  4. Step 4

    Monitor conversations and hand off when needed.

A starting point, not a restriction

We confirm the useful first release before quoting.

Your proposal will describe the agreed features, integrations, delivery stages, responsibilities, and support scope.

Discuss this solution