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CraftDesk service

Automation & Integrations

Not every problem needs a completely new platform. Sometimes the right answer is to connect the tools you already use, automate a repetitive handoff, or give the team one dependable view of scattered information.

Demo lead-to-invoice automation with connected steps and recent workflow runs
An Indian team reviewing a connected business automation workflow
Real business context

Best for

WhatsApp inquiry and update flows

Payment gateway integration

Connecting existing business tools

Automated records, alerts, and reports

What we handle

  • Integration and data-flow mapping
  • API and webhook development
  • Payment success, failure, and refund handling
  • WhatsApp automation with human handoff
  • Monitoring, error handling, and documentation

How the work moves

  1. Step 1

    Identify the repeated handoff or disconnected data.

  2. Step 2

    Confirm available APIs, permissions, and failure cases.

  3. Step 3

    Build and test the automation safely.

  4. Step 4

    Document ownership and monitor early usage.